We anticipate shipping for SpideyCrax to begin at the end of April or early May. Once your order is placed, you will receive updates on its status and tracking information as soon as it’s available. We appreciate your patience and are excited for you to receive your own Crax! 

Hoodies ship within 1 business day of your order!

Please email us at support@crax.store with your name, order # and new shipping address. You can also dm us on Instagram @craxtoys

We do not accept returns, exchanges, or cancellations. All sales are final. If you receive a product that is damaged or defective, please contact us within 24 hours of receipt. Provide your order number and detailed photos of the damage or defect to support@crax.store. We will review the issue and, if applicable, offer a replacement or refund for the defective product.

The CRAX toy measures approximately 6.1 inches in width, 6.2 inches in length, and 10 inches in height.

You will be charged at the time you place your pre-order. This ensures your spot in line for our limited-edition CRAX collectible. Rest assured, your payment secures your order, and we'll keep you updated on the production and shipping process.

It is crafted from eco-friendly and non-toxic vinyl, ensuring both safety and sustainability!

It depends on the destination, Shopify will calculate it automatically.

Once your order is fulfilled and on the way, you will receive an email with the tracking info!